Privacy Policy

This policy explains what personal information Rang Grace (“we”) collects through ranggrace.com and how we use it. Rang Grace is a brand of Atulyaa Industries, a partnership firm at Plot No. A-5/5, Hojiwala Industrial Estate, Road No. 10, Vanz, Sachin, Surat – 394230, Gujarat, India.

What we collect

  • Order details: name, phone, email, billing and shipping address, and the items you buy.
  • Payment: processed securely by Razorpay. We never see or store your full card details.
  • Messages you send through our contact form, email or WhatsApp.
  • Usage data: cookies and analytics about how you use the site.

How we use it

  • To process, ship and support your orders
  • To reply to your enquiries
  • To send order updates, and marketing only if you opt in (you can unsubscribe at any time)
  • To improve the website and prevent fraud
  • To meet legal and tax obligations

Who we share it with

Only the service providers needed to run the store: our payment gateway (Razorpay), courier partners, hosting (Hostinger) and email. We use Google Analytics to understand how visitors use our site, such as which pages are viewed. We don’t use advertising or tracking pixels. We do not sell your data.

Cookies

We use cookies to keep your cart and login working and, through Google Analytics, to understand site traffic. You can block cookies in your browser or use Google’s Analytics opt-out add-on, but parts of the store may stop working.

How long we keep it

Order records are kept for as long as tax law requires. Other data is deleted when no longer needed, or when you ask us to.

Your rights

You can ask to see, correct or delete your personal data by writing to contact@ranggrace.com. We handle requests in line with India’s Digital Personal Data Protection Act, 2023.

Grievance Officer

Mehul Gabani, Grievance Officer, Atulyaa Industries, Plot No. A-5/5, Hojiwala Industrial Estate, Road No. 10, Vanz, Sachin, Surat – 394230, Gujarat, India.
Email: contact@ranggrace.com. Phone: +91 97269 26900.
We acknowledge complaints within 24 hours and resolve them within 15 days.